Terms of service

Last updated: 9 November 2026 · DRAFT pending legal review

These terms apply when you use this website and buy from Print Allstars ("we", "us"). By using the website or uploading a photo, you agree to them.

Our service

We create personalised digital artwork from a photo you provide, using artificial intelligence (AI), and can print it on canvas. Each portrait is unique, so results vary and won't exactly match example images.

Who can use Print Allstars

You must be 18 or over to use this website, upload a photo or place an order. Our service is made for parents, grandparents and other adults. It is not intended for children to use themselves.

Your photo

When you upload a photo, you confirm that:

• you are 18 or over;
• you took the photo or have the right to use it; and
• you have the permission of the person shown, or you are their parent or legal guardian.

Photos must be ordinary, family-friendly pictures: one clearly visible person, fully clothed (no swimwear or underwear), in an everyday setting. Please don't upload photos of famous people, or photos that are explicit, violent, hateful, unlawful, or that show someone without their permission.

Safety checks

To keep our service safe, every photo is checked automatically when it is uploaded, and every portrait is checked before it is shown. If a photo or portrait doesn't meet the rules above, we won't use it and the photo is deleted straight away. We may also refuse a photo if our checks are temporarily unavailable. If you think a photo was refused by mistake, contact us and a member of our team will review it.

If someone repeatedly tries to upload photos that clearly break these rules, we may suspend their access to the service. Suspensions are reviewed by a person on request and lifted if they were made in error.

We report suspected illegal content to the relevant authorities and keep information about it where the law requires us to. To report a concern about a portrait or about how our service is being used, use the "Report a problem" link or our contact form.

AI-generated portraits

Every portrait is created by AI and is an artistic, imaginary scene. You may share it with family and friends, but please don't present it as a real photograph or use it to mislead, embarrass or harass anyone, or to impersonate them.

Prices and payment

Prices are shown in your local currency, chosen from your location (you can change it at the bottom of any page), and include any taxes shown at checkout. Payment is taken securely by Stripe when you order.

Your portrait

Once paid for, you may use your portrait for personal, non-commercial purposes: print it, frame it and share it with family and friends. You may not resell it.

Cancellations and refunds

See our refund policy.

Liability

We're responsible for loss you suffer that is a foreseeable result of our breaking these terms. We're not responsible for loss that isn't foreseeable, or for business losses. Nothing in these terms limits liability that cannot be limited by law.

Your rights where you live

Nothing in these terms affects the rights you have as a consumer under the law of the country where you live, including the consumer guarantees under the Australian Consumer Law, the New Zealand Consumer Guarantees Act, and consumer protection laws in Canada, the United States, the United Kingdom and the European Union.

Law

These terms are governed by the law of England and Wales. If you live outside England and Wales, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts.

Questions? Contact us at [email protected] or via our contact form.